Privacy Policy

At Zederna we are committed to protecting your privacy online. Any questions regarding this privacy policy should be sent via email to info@zederna.co.uk

1. Collection of Personal Information

a. What information we collect:
The only personal information that Zederna collects is information voluntarily supplied by site visitors. This information is personally identifiable information such as name, address, email and phone number. The personal information you have provided us and information about your order may be shared with third parties. This information may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. It may also be used by our marketing partners to bring you offers of interest.

If you prefer we do not share the personal information you have provided us and information about your order with marketing partners, please email us at info@zederna.co.uk.

In addition to personal information, we collect site usage information to help in our efforts to continually improve our site. This information includes but is not limited to IP address, browser type, the server your computer is logged into, whether you responded to a particular ad, and/or what pages you are visiting on the website. We can only review this information in aggregate for all of our customers. Our site is tracked by Google Analytics.

b. Where we collect the information
There are several areas on our site where we collect the personal information:

- on the Check Out pages
- on the Create Account pages
- on the Newsletter registration form
- on the Contact Us form

c. What we do with the information
Once we have collected the above information, it is used to process orders, to communicate with you about your order, and to provide future notification to you of special offers or promotions. We also use it to perform statistical analysis to improve our website. We may provide statistical information about buying patterns and traffic patterns to others, but this data does not include any personally identifiable information.

d. Use of Cookies
A cookie is a small data file that websites often store on your computer's hard drive when you visit their websites. A cookie may contain information, such as a unique user ID, which is used to track the pages of the websites you've visited. This information is stored in a safe and secure database.
We use cookies to improve your shopping experience. When you visit Zederna.co.uk, your cookie helps us keep track of your order as you shop our website. If you have saved your information with us, your cookie allows us to recognize you when you return to our website and provides you with access to your account information.

We also use cookies to monitor and maintain information about your use of our website. If you have not saved your information or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. In either case, this information helps us serve you better by improving our website design, as well as our products, services and promotions.

We may also use cookies to track and maintain the identity of the website you visited immediately prior to ours to further improve our website design and fulfill contracts with our business partners. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. We will also not be able to recognize you as a registered user and allow you to access your account information.

2. Receiving Information From Zederna

Zederna periodically sends email to our customers to help keep you informed of Zederna's new products, our blog, features and/or special promotions. In every email that we distribute, we include instructions on how to remove [unsubscribe] your email address from the distribution list or you may simply email us with our Customer Service Contact Form and request to be removed from the mailing list.

3. Changing Personal Information

If you need to make any changes to your personally stored information it is possible to update your name, billing address, shipping address, phone number and email address by clicking on "Access Your Account" or during checkout, when you modify your account information.

4. Online policy for individuals 17 years old and under

This site is not directed to children under the age of 13 and no information should be submitted through the website by individuals 17 years of age and under without their parent's or guardian's permission.

5. Acceptance of Privacy Policy Terms & Conditions

By using our website, you consent to the collection and use of this information by Zederna. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of our policies.

6. Contact Zederna with questions

Email: info@zederna.co.uk

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