Our savings subscription for new customers in detail
Why there is no catch and how it works

With our Savings Subscription for new customers, we would like to make a very transparent offer to all new customers, in order to convince themselves of our high-quality insoles at an exclusively fair introductory price.

Because only customers who have really worn our insoles can convince themselves of all the advantages in their entirety. More than 30,000 satisfied customers speak a clear language, but we also want to convince you.

So, try our insoles. If you like it, a convenient subscription will make a lot of sense for many different reasons:

Why our savings subscription?

• The cedar insoles are a 100% natural product. They work with the natural antibacterial power of the cedar tree and are, therefore, highly effective for dry foot climate and offer a great walking comfort.
• However, the antibacterial effect of our insoles naturally decreases after about 3 months. Customers with very sweaty feet often need a new pair of fresh insoles after only 2 months, to enjoy the full effect again.
• To reorder every 2 or 3 months can be very annoying. Or it slips your mind, you delay it and, in consequence, wear insoles, without the full effect.
• Our savings subscription are, therefore, a practical service for you, with which you can even save 20% with each delivery. Simple as that!
• In order to convince you of our insoles and our subscription service, we have developed a unique offer for all new customers with which you can save as much as 50% off the first delivery. So you can test our insoles and our subscription at a sensationally low price.
• This introductory offer applies to all new Zederna customers, as well as to all customers who have so far only ordered individual cedar insoles.
• And most importantly: you can end the subscription at any time.

How exactly does the new customer offer work?

1. You choose the Savings Subscription (instead of the single purchase) and get the insoles more than 20% cheaper than in a single purchase. For all future deliveries.
2. You enter shoe size and the delivery interval (2 or 3 months). You can also mix several sizes in one delivery interval to save shipping costs (free shipping for 2 pair or more).
3. In the final step of the ordering process, an inspection takes place in the system. If you have never received our introductory bonus of 50% off the first delivery, this voucher will be automatically applied to your purchase. This 50% will be subtracted in the last step of the ordering process. The best thing is: This voucher is also valid for all existing customers, who have already completed an orderbefore 5.10.2018. We think that's fair because we do not want to put our loyal customers in a worse position. Please remember that you may cancel your previous subscription formlessly if you no longer need it.
4. You will receive the first delivery with a 50% discount, all other deliveries then at the regular Savings Subscription price.
5. Your preferred method of payment also applies to the subsequent deliveries, i.e. if you have selected an invoice or direct debit, we will also send the follow-up deliveries by invoice or direct debit.

The exact terms and benefits of the savings subscription

Our savings subscription is just a service for you and means absolutely no contractual obligations.

That means:

Cancellation at any time
You can cancel informally at any time. Simply log in to your customer account and click on "Unsubscribe". That's all and we will immediately receive a notice of termination. Or you write a short E-Mail to info@zederna.co.uk and we will cancel the subscription for you.

Automatic cancellation when paying by Paypal or credit card
If you have specified payment by Paypal or credit card, the subscription is also canceled immediately.

Payment only after receipt of the goods possible
You also have the option to pay by invoice or direct debit. Here, you pay only after receiving the goods.

Subscription can also be canceled after the first delivery
There are no minimum number of deliveries, meaning you can cancel immediately after the first delivery if you do not like the Zederna soles.

Money back guarantee
We also offer a money back guarantee, i.e. if you do not like the Zederna insoles after the first time you wear them, we will refund you the full purchase price if you return the insoles to us.

You have not found the catch yet?

This is because there is none. For over 10 years, our top priority is a high customer satisfaction. And that can already be confirmed by over 30,000 satisfied customers.

Our conditions in the Savings Subscription are really as customer-friendly as described here. We want you to try our Zederna insoles and convince yourself. We're so confident in the quality of our cedar insoles that we are sure you will not quit immediately.

You see: no risk for you!